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» Decision Support Services - CRM

Tracking all the enterprise data supporting the effective management of the sales process is mandatory. Analyzing sales trends, customer satisfaction, returns and allowances, profitability and future sales is necessary information to optimize the sales process and revenue contribution. FlexGen 4 - CRM offers a suite of management tools designed
to aid Sales and Marketing in the effort to maximize sales revenue, manage new product introductions and measure the effectiveness of new marketing campaigns. With timely and accurate management data available, management will develop the right sales strategies and make the best decisions possible for the customer.


FlexGen 4-AE
Enabling the
Adaptive Enterprise
Enterprise Resource
Customer Relationship
Prospect Management
Customer Management
Estimating / Quoting
Customer Call Center
Sales Order Management
Avalara Portal
Complimentary Product Matrix
Channel Analysis / Commissions
Sales Price Administration
Post Sales Management
Return Material Authorization
Quality Assurance
Electronic Forms
Accounts Receivable
Decision Support Services - CRM
Customer Service Web Portal
Supply Chain
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