FlexGen 4 - CRM provides a comprehensive package of forms, predesigned and ready for customization including Order Acknowledgements, Bar Coded hipping documents, Pack slips, Customs documents and Commercial Invoices among others. All forms have the capability of being printed or e-mailed with direct import of e-mail addresses automatically. PDF's are an option to direct immediate delivery of all CRM forms on a real time basis. Electronic access to documents is always secure, including a detailed audit report of documents created, by whom, and where delivered for ease of administration and control.